MVGO
Making public transport disruptions easier to read
Roles
Timeline
UX Researcher
UX Designer
4 weeks
March 2025
Product
Team
Redesign feature
Solo project
Context
This was a study project completed as part of the UX/UI Design II course at ReDI School of Integration, and has no connection with the Stadtwerke München GmbH, owner and developer of the MVGO app.
Problem
Navigating public transport in Munich is frustrating due to constant disruptions
Munich’s public transport system is often disrupted due to several factors, including fleet maintenance challenges, staff shortages, structural bottlenecks, and limitations in infrastructure design. The city is working on modernizing its fleet and infrastructure, but these improvements take time to implement while maintaining daily service. That means disruptions are here to stay for a while, and commuters need strategies to minimise their impact.
So, how can we help commuters stay up to date and well-informed about the disruptions on their ongoing or future planned route?
Solution